St. Louis College of Pharmacy SAT Scores, Admit Rate

Admission to the St. Louis College of Pharmacy is selective, and successful applicants tend to have grades and SAT/ACT scores that are above average. The college uses the Common Application and has a holistic admissions policy. Along with numerical measures, the admissions folks will be looking for a strong personal essay and a reference letter from your guidance counselor and a science teacher. Strong high school preparation in math and science is particularly important for admission to STLCOP. The college has an Early Decision program for students who are certain STLCOP is their first-choice college. Admissions Data (2016): St. Louis College of Pharmacy Acceptance Rate: 71%Test Scores -- 25th / 75th PercentileSAT Scores:SAT Critical Reading: 533 / 582SAT Math: 588 / 683SAT Writing: - / -ACT Scores:ACT Composite: 24 / 28ACT English: 24 / 30ACT Math: 24 / 28 St. Louis College of PharmacyDescription Located on eight acres in St. Louis, Missouri, the St. Louis College of Pharmacy was founded in 1864. Students enter the school straight from high school, and they can set up a 6- or 7-year plan for earning their PharmD degree (Doctor of Pharmacy). Academics at STLCOP are supported by a healthy 9 to 1 student/faculty ratio; students can expect an individualized course of study, with small classes and faculty support. Outside of the classroom, students can join a number of clubs and organizations, ranging from academic groups, to religious organizations, performing arts ensembles, honor societies, and recreational clubs. In athletics, the STLCOP Eutectics compete in the National Association of Intercollegiate Athletics in the American Midwest Conference. Popular sports include track and field, tennis, basketball, and cross country. Enrollment (2016) Total Enrollment: 1,348 (539 undergraduates)Gender Breakdown: 38% Male / 62% Female98% Full-time Costs (2016 - 17) Tuition and Fees: $28,620Books: $1,200Room and Board: $10,901Other Expenses: $3,922Total Cost: $44,643 St. Louis College of PharmacyFinancial Aid (2015 - 16) Percentage of New Students Receiving Aid: 100%Percentage of New Students Receiving Types of AidGrants: 100%Loans: 67%Average Amount of AidGrants: $15,649Loans: $11,567 Academic Programs Most Popular Majors:Â  Doctor of Pharmacy Transfer, Graduation and Retention Rates First Year Student Retention (full-time students): 91%4-Year Graduation Rate: 66%6-Year Graduation Rate: 66% Intercollegiate Athletic Programs Mens Sports:Â  Track and Field, Cross Country, Basketball, TennisWomens Sports:Â  Cross Country, Track and Field, Volleyball, Softball, Tennis, Basketball Data Source: National Center for Educational Statistics St. Louis College of PharmacyMission Statement Mission statement from the St. Louis College of Pharmacy: St. Louis College of Pharmacy is a supportive and enriching environment for growth, advancement, and leadership and prepares our students, residents, faculty, staff, and alumni to positively impact patients and society.

Charter Schools vs. Public Schools Essay - 1341 Words

Charter Schools vs. Public Schools Are charter schools the right choice to the educational needs of our children? Charter schools are tuition free public schools created and operated by parents, organizations, and community groups to fill student’s educational needs. Charter schools consider educating their students as the priority, and identify how children’s learning needs are different from each other, so they came up with different ways on educating their students such as learning in small groups, or by participating in hands on learning. Along with their unique programs such as art, math, and science, charter schools are also the stronger academic choice for students. Parents should consider charter schools for their children’s†¦show more content†¦Public education has had a negative effect on students; it’s often because of the bigger class sizes, poor test scores, and high crime in the surrounding areas. Public schools need to revise their system to determine what’s t he best fit for their student’s educational needs. All children who live in a school district have a right to attend a district school. Many parents would like more options and opportunities for their child, and would like to be involved in their child’s education. Charter schools are part of the answer for a better educational choice for children’s academic achievement. Charter schools have many successful methods and continue to pave the way for children’s education needs . Most charter schools offer a better education program then most public schools. Many individuals can say that their attendance at Cleveland public school, and that their time there had a positive effect on their lives. However, Cleveland public schools are now a disgrace. Most have a high rating of high school drop outs and teen pregnancies, and a record of students failing all five parts of the Ohio graduation test. This can happen anywhere and at any school, but happens more often at public schools . Therefore schools are the best alternative for children’s educational needs. Cleveland has many different charter schools to choose from, and one of those types is called breakthrough schools. Breakthrough schools are one of Cleveland’sShow MoreRelatedCharter School Vs. Public Schools974 Words   |  4 PagesSuccess Why choose to go to Charter School rather than public school? Charter schools are public school of choice, meaning families choose for their children. Federal legislation provides grants to help charters to manage start-up costs. They create better educational opportunities for the students therefore they have higher expectations in teaching. Charter Schools and zoned (public) schools are tuition free but unfortunately not everyone can get in to Charter school, since it works by lotteryRead MoreCharter Schools Vs. Public Schools2223 Words   |  9 PagesAt the foundation of the American public school system is the belief that every child deserves a quality education. To this end, the public school system in America has undergone many reforms. One of which has been charter schools. Charter schools are independent public schools of choice working under the auspices of a charter and not governed by the board of education. The charter can be written by parents, teachers, school ad ministrators, community leaders, educational businesses, etc. ItRead MoreCharter Schools Vs Traditional Public Schools948 Words   |  4 Pages Charter Schools vs Traditional Public Schools Charter schools are an alternative to traditional public schools, but are often viewed as the superior option in comparison to the traditional public school route. By definition, charter schools are a publicly funded and privately ran school under the charter of an educational authority. These types of schools are held to different types of standards than most traditional public schools with freedom to explore unique methods of educating childrenRead MoreCharter Schools Vs Public Schools1199 Words   |  5 PagesCharter schools are defined as a publicly funded school, established as an autonomous institution with educational goals set by it board, and operating by contract or charter with local school board or state. (oed.com). Since these schools are privatized, many parents believe they are somehow better performing than neighborhood public schools. Charter schools rely on convincing data to justify the practice of privatizing schools, data that shows high performing students . However, they hide the factRead MoreCharter Schools Vs. Public Schools Essay2233 Words   |  9 PagesCharter schools are all the buzz in the media lately; they are what seems to be the sensible response to the path traditional public schools are heading, down the drain. However, charter schools still face many obstacles and issues, stemming from the fact that they are far less regulated than their public school counterparts. This enacts issues including lack of quality control, increased segregation, and severe misuse of funds. Likewise, charter schools are only going to become increasingly moreRead MorePublic vs. Charter Schools Essay2477 Words   |  10 PagesPublic Schools vs. Charter Schools The first day of school is a rite of passage for most children. The step from home or day care to school is huge: they are a big kid now. However, sometimes the local Public School, especially in rural or economically challenged areas, can be an uncertain, questionable and scary place, and yet parents are expected to entrust them with their five or six year old child. Some years ago, when my daughter was ready to enter school, she and I had just such an experienceRead MoreTraditional Public Schools1546 Words   |  7 Pagesindicate the conditions at a charter or traditional public school (including traditional public schools and magnet schools) attended by the average white, black, Hispanic, LEP and IDEA students in the state of California. For example, the seventh and eighth columns (number of AP courses) indicate that the average white student enrolled in a charter school attends a school with 8.5 AP courses, while the average white student enrolled in a traditional public sch ool attends a school offering 15.6 AP coursesRead MoreCharter School Conflict With The Public Schools On Different Issues1718 Words   |  7 Pages Charter School Conflict This paper will discuss charter school conflicts with the public schools on different issues. According to Ron Zimmer and Richard Buddin, â€Å"The last few years have been marked by dramatic growth in charter schools in California. In a recent radio forum, KQED Public Media, Titled Growth of Charter Schools in California Leads to Conflict with School Districts, discuses about the conflict between charter school and public school in the Oakland school district. ThisRead MoreThe Role Of State And Local Control Of Education850 Words   |  4 Pagesbody that establishes and makes sure that school districts employ only qualified individuals. The importance of state and local control of education is crucial and provides the opportunity for each state to develop their own definition of what qualifications are needed by individuals in order to be considered â€Å"highly qualified†. This definition must be reliable with NCLB as well as with the unique needs of the state. The state law requires public school elementary and secondary teachers to meetRead MoreWhy Charter Schools Are Important to Education Essay example1415 Words   |  6 Pages Why Charter Schools Are Important to Education Charter schools are public schools, but can be a better option than traditional public schools for some students. By definition, a charter school is a publicly funded and privately run school under the charter of an educational authority. (2-4) A charter school is held to a different set of standards than most traditional public schools. This can often work towards their advantage because it allows them to try new and unique methods of educating children

The Definition of DNA - 916 Words

DNA: DNA is a double-stranded nucleic acid that contains the genetic information for cell growth, division, and function. DNA, or deoxyribonucleic acid, is the hereditary material in humans and almost all other organisms. Most DNA is located in the cell nucleus but a small amount of DNA can also be found in the mitochondria .The information in DNA is stored as a code made up of four nitrogen bases which are adenine (A), guanine (G), cytosine (C), and thymine (T). these nitrogen bases are bind with each other through hydrogen bond. [1] History of DNA research dna structure dna replication Before a cell can divide, it must duplicate all its DNA. In eukaryotes, this occurs during S phase of the cell cycle. The Biochemical Reactions * DNA†¦show more content†¦Identification * DNA is often referred to as a double helix because of its appearance. DNA is made of two long strands called nucleotides that run in opposite directions from one another. Nucleotides are made of sugars and phosphate groups that are joined together by ester bonds. Attached to each of the sugars is a molecule called a base. Four different types of bases encode the information that is used for cell replication. Evolution * As organisms evolve, DNA sequences change to produce new qualities and weed out qualities that are no longer needed. Sometimes this happens because of a process of natural selection. Qualities that help people survive certain diseases and conditions continue to be passed on to offspring; less desirable qualities are slowly removed from the population. These DNA evolutions help species to survive and reproduce despite changing conditions.[8] Disease Diagnosis and Treatment One important area of DNA research is that of genetics and medical research. Due to our discovery of DNA, our ability to actually diagnose diseases early on has been vastly improved. In addition, we have been able to better assess a persons genetic susceptibility to specific diseases. In doing so, we have also paved the pathway to formulate brand new drugs to treat these diseases. In fact, drugs can essentially be custom made to complement a persons personal biochemistry and genetic makeup. For those diseases that were previously consideredShow MoreRelatedThe Definition of DNA904 Words   |  4 PagesDNA: DNA is a double-stranded nucleic acid that contains the genetic information for cell growth, division, and function. DNA, or deoxyribonucleic acid, is the hereditary material in humans and almost all other organisms. Most DNA is located in the cell nucleus but a small amount of DNA can also be found in the mitochondria .The information in DNA is stored as a code made up of four nitrogen bases which are adenine (A), guanine (G), cytosine (C), and thymine (T). these nitrogen bases are bind withRead MoreTaking a Look at DNA Supercoiling684 Words   |  3 PagesDNA supercoiling is the over-winding or under-winding of a DNA strand. In general, most organisms’ DNA is negatively supercoiled. There are two types of supercoiling: positive and negative. Positive supercoiling means that the DNA strands are twisted in the right direction; whereas negative supercoiling means that the DNA strands are twisted in the left direction. The laws of Physics govern everything that happens in the w orld, including DNA coiling in living beings. Some of the concepts in PhysicsRead MoreWhat Is A Gene?1446 Words   |  6 PagesWhat is a gene? The word Gene derives from the Greek â€Å"genesis† (birth) or â€Å"genos† (origin) and was first coined by Wilhelm Johannsen in 1909. At that time, little or nothing was known about the existence of DNA, and the word gene was used to describe the Mendelian concept of a phenotypical trait that is transmitted through inheritance (Johansen, 1909). The gene as the fundamental unit of heredity is the original meaning of the word as first geneticists intended it. This essentially explains theRead MoreHuman Body Systems Career Journal974 Words   |  4 PagesJournal 2015-2016 Entry #1 Activity: 1.2.3 Bone Detectives Description: Forensic Anthropologists helps to study the skeletal systems of people to determine the sex, ethnicity, and distinct characteristics of the dead skeleton they are studying. Definition for Forensic Anthropologist: As a Forensic Anthropologist you will be working with and investigating disease people. You will study the entire body as well as the skeletal structure and be able to get specifics as to who the body you are investigatingRead MoreBackground Explanation Of Epigenetics By Conrad Waddington883 Words   |  4 PagesDNA than the their less depressed counterparts (Reiche, Vargas Nunes, Kaminami Morimoto, 2004). Background Explanation of Epigenetics Epigenetics What is epigenetics? Epigenetics is a term that was coined by Conrad Waddington that describes the heritable changes in the cellular phenotypes that are observed independently of alterations that occurs in the DNA sequence (Dawson Kouzarides, 2012). He proposed that there was a link between development and genetics, which is where the field of epigeneticsRead MoreEssay about DNA, The New Crime Investigator1358 Words   |  6 PagesDNA, The New Crime Investigator Abstract What is DNA? The scientific definition is â€Å"deoxyribonucleic acid, the biological polymer that stores the genetic information in all free living organisms. Two linear molecules entwine to form the double helix. Now that the definition has been stated, let’s now define what DNA means to a crime scene or case investigator. In the law enforcement business DNA has been introduce as a revolutionary and efficient accurate tool to solve and crack modern andRead MoreDna Testing And The Second Amendment1276 Words   |  6 PagesDNA AS EVIDENCE DNA testing was first used in criminal prosecutions in 1985 and is now admissible in all states. (Hails, 184) Scientific and legal communities seem to universally accept the use of DNA as â€Å"good† evidence. Questions could arise regarding testing procedures. There are several testing methods that have been proven reliable and easily pass general acceptance and scientific validity tests. This is causes number of Daubert cases questioning DNA to decline. â€Å"In most cases, the tests thatRead MoreThe Deep Oceanic Trenches Near Thermal Vents1049 Words   |  5 Pagesoperational definitions as test parameters. Our results have implications for the continued study of deep sea organisms. Such study will provide insight into important questions about, for example, how certain organic compounds and metabolism function in deep sea organisms. ork such as this will advance understanding of nature and other factors controlling the biogeography and biodiversity of the ecosystems. Methods and Materials (see flow chart for better understanding): Operational Definitions: Alive-Read MoreBiology Case Study1131 Words   |  5 PagesYou need to sequence the inserted fragment to ensure it does not have any mutations using Sanger sequencing technique. - Primer binding site.(used to as a start point for DNA sequencing of the plasmid) - Region of interest(Where the polymerase extend the primer). - F1 origin of replication (to make single strand DNA) c) You have a large amount of the plasmid with the cDNA fragment encoding your protein of interest in it. You need to prepare mRNA encoding your protein of interest usingRead More The Benefits of Cloning Essay970 Words   |  4 Pagesmore recent then many think. Cloning can be (better) understood by looking at it’s definition, process, and some examples. This first step to better understanding cloning is to hear precisely what it is. Cloning can be defined as an organism or group of organisms derived from another organism by an asexual reproductive process. Usually members of a clone are identical in genes (Clarke, 1). Even though the definition is relatively simple, it will be several years before these projects will be technically

The Case Of Ramon Sosa - 1559 Words

INTRODUCTION: This case involved Ramon Sosa being a danger to himself. Sosa was transported to the Huntington Memorial Hospital Emergency Room by Pasadena RA #733, where he was placed on a WIC 5150 hold. LOCATION DESCRIPTION: This incident occurred in the front yard of 1542 Navarro Avenue. The front yard is surrounded by an approximate three foot chain linked fence. EVIDENCE: †¢ Photos of Ramon Sosa, which were taken by Forensic Specialist Sullivan #8237, which was downloaded to VerPic. †¢ Photos of Officer Acosta #0044, which were taken by Officer Armendariz #0211, which was downloaded to VerPic. INJURIES: Sosa: †¢ An approximate half inch puncture wound from the Taser probe located on Sosa’s upper chest. INVESTIGATION: On†¦show more content†¦Based on Sosa’s combative behavior toward the witnesses, I walked to the front yard in order to contact him, so he would not assault them. I stood in the driveway along the chain linked fence and removed my Taser from its holster. I then ordered Sosa several times to lay onto the ground. Witness #1 Michelle Zavala (later determined to be Sosa’s mother) was also telling him to calm down and lay on the ground. Sosa ignored my orders and continued acting in a combative manner with his hands still balled into fists. Sosa did not listen to her mother as well. Sosa then suddenly charged at me with both hands, which were still balled up into fists and yelled, â€Å"What do you want bitch!† Sosa then grabbed onto the top of the chain linked fence. I again ordered Sosa to lay down onto the ground. Sosa once again ignored my orders. I believed Sosa was attempting to climb over the fence to physically assault me. Sosa was approximately six feet away from me when I deployed my Taser in an attempt to gain compliance. Sosa was struck with one Taser probe in the upper chest. Sosa stepped back away from me and began to rip the Taser wires from the probes. The Taser deployment was not effective and Sosa continued acting in a combative behavior by swinging his arms in the air. Sosa continued yelling, â€Å"The bloods are after me!† I continued ordering Sosa to the ground, but he refused. I then retrieved

Gifted Children An Overview Free Essays

Started in the 1970†³s, America†s Gifted Talented programs are used to enhance the curriculum of students included in either category in order to challenge and strengthen their unique abilities. These students are usually provided a separate class with specialized lessons in all areas and a teacher with a special degree in gifted education. I feel that it is important that the teacher was a gifted student who would know what the students must face as â€Å"above average† members of their school. We will write a custom essay sample on Gifted Children: An Overview or any similar topic only for you Order Now The job market for gifted education offers a wide range of opportunity and gifted teachers are needed all over the One of the earliest programs for gifted and talented students was set up in 1974, at The Old Donation Center, in Virginia Beach. Students scoring within the top 3% of students on an assessment test are referred here to be further challenged. These students are considered gifted and have special teachers and classes to promote development of their talents and minds. Programs like this began to pop up around the nation in the 70†³s; however, gifted students were looked down upon by teachers, parents, and peers. Many people considered them to be â€Å"freaks† because they were different. They didn†t understand the implications of the terms â€Å"gifted† and â€Å"talented†. Most people simply expected gifted students to act more mature or to be geniuses, even though gifted students are the same as other children in their needs as human beings. Some gifted students were forced to grow up too fast and some simply ignored the fact that they were smarter than others, thus, they were lost in the shuffle. The irony of it all is that gifted-ness seems to run in families and the children of these repressed gifted students are, themselves, But what exactly is a â€Å"gifted† student? Students (elementary secondary) are given a repertoire of tests. These tests check IQ, psychomotor ability, specific academic aptitude/talent, creative and productive thinking, leadership ability, and skills in the visual and performing arts. The main requirement, the IQ, is tested by a standardized IQ test (remember, however, that IQ tests are not always perfectly accurate). Ratings are given to each bracket of IQ scores: If a student receives a rating of â€Å"gifted† or higher (130+), he/she is considered to be a gifted student and is introduced into the designated programs. These students are given the opportunity to choose classes that are meant to teach them how to use their minds for critical thinking, reasoning, and artistic pursuits. Students in these classes are also exposed to culture, literature, and other subject areas that are not usually covered in what they term â€Å"normal classes†. The gifted classes are mainly in an open format allowing the student to create the parameters of his/her work and allowing them to be creative in their learning experience. Each class is presided-over by a teacher that has specialized degrees in gifted education. Almost every school in the United States has a need for a gifted class, making job opportunities endless; there are never Gifted teachers must have both a degree in education (secondary or elementary) and a degree in special education (gifted). These teachers are individuals that must have stamina, people skills, and open minds. It is also important (to the students) that the teacher himself/herself was also classified as gifted. It sets a common bond, shows them that the teacher understands the problems they face as so-called â€Å"smart kids†. These students are often ridiculed by heir peers and looked-down upon by their teachers. They are often separated from others their age by a barrier that can only be described as their â€Å"intelligence†. This is why, often, gifted teachers have degrees in administration, counseling, or psychology. All teachers that I interviewed told me that a continually upgraded education is a must (as are additional degrees). In order to keep up with the students one must attend seminars, workshops, special classes, etc. There is no end to the amount of education that could help you to understand gifted students and the role of their teacher†. Also, if a teacher has extra educational qualifications, he/she could be asked to step up to the position of administrator or, more often, counselor. This means pay raises. Though the average salary for teachers is approximately $27,500 per year, it is â€Å"a worthwhile undertaking† according to Jane Mansueto, â€Å"It is incredible to work with gifted students. They are incredible! † She went on to remark that it is fascinating to imagine that they are of the same level of intelligence as the teacher and what they must be feeling inside. She feels that the students are not bothered by what their peers think, but actually tend to understand that other†s opinions mean little compared to their own. Mrs. Mansueto taught at Elm Grove Middle School for 5 years. She commented on her role as a gifted teacher to consist of â€Å"one part mentorship, one part hardship, and one part friendship†. When asked what kind of hours she keeps, she laughed and asked if she was supposed to have time off. According to Mrs. Mansueto, unlike a â€Å"normal† teacher, a gifted teacher has no books to go by or preset material to teach, or, or that matter, a preset subject to teach. They are given a blank page and, using input from students, must draw up lessons from every subject area and constantly challenge the inquisitive minds of the gifted. Jane Mansueto attended Trinity College where she majored in both elementary education and gifted education. Her favorite part of being a gifted teacher is being with the students, working hand in hand with them to plan and carry out projects and trips. Though the pay is average, and there is not much room to be promoted if you wish o remain in the classroom, gifted teaching has its personal rewards. Jeff Simpleton, a gifted teacher as well as a former gifted student, states, â€Å"I really think that by being gifted, I am in touch with what they have to go through. They know that I can understand. † Mr. Simpleton†s class consists of 6 high school students, who have many problems due to the intelligence barrier and a kind of isolation that has built up over the years between themselves and their classmates. They seem to feel that they have a reputation that they must live up to. The students try to please everyone†¦ hey push themselves with sheer motivation and determination and drive. Mr. Simpleton feels that this is â€Å"what makes them so great†. He feels that anyone with a sense of adventure and a need for something new day after day would find teaching a gifted class to be the perfect job for Gifted teachers are important to the development of their students minds. They are understanding individuals who must work hard to make the curriculum interesting and challenging. With the proper education it is possible to go far as a teacher of the gifted. How to cite Gifted Children: An Overview, Papers

Business Operation of OZ Supermarket Free-Sample for Students

Questions: 1.Outlining an Analysis of the Business Operation Adherence to Presentation Format stated below.2.Providing three Recommendations to process Improvement in Business Processes, substantiated with Literature.APA 6th Edition to be used.3.Provide an Option to Improve Customer Service.4.Providing Suggestions into Improving Business Service/Operation Offerings. Answers: Introduction Oz Supermarket is one newly settled up retail chain that has aim to reduce exit queues at the check point. For adopting these goals and aims the organization has adopted PayWave technology within their organizational structure. This report is encompassing the business operations of Oz Supermarket by identification of proper recommendations. In addition to this, this report is also providing some recommendations for improving the customer service with respect to specified suggestions. 1.Business Operation of Oz Supermarket Oz Supermarket is one retail chain that operates for reducing the problems involved within the queue at the exits check out points. The organization has adopted PayWave Technology for adopting the goals they have set. This technology is dependent on cash transfers so the customers having cards are allowed to enter. The supermarket has RFID readers within each of their trolley that customers use for shopping (Ali Sonkusare, 2014). Henceforth, when one product is selected by the customer it is made queued for payment and after removal of that particular product it is also removed from the concerned payment queue. This entire process is done through the RFID readers. In contrast with these facts, after the completion of shopping the total amount is calculated when the customer go for exiting the supermarket and this calculated amount is deducted from the card of the customer (Arora, 2015). There is one alarm that signals the user by ringing the bell when there are no sufficient balance is available within the card. There is also one alternative that helps the customer those do not have PayWave card and they can give one deposit amount in the on the counter and get one alternative card. In case of these alternate PayWave card holders they also exit the supermarket same as the way the card holders do. These alternative card holders can use the rest amount of money they have within their cards or they can return it back for getting rest amount of money remained on their card. Tagging system of every products within the supermarket helps through RFID readers helps the users who visit the store in rush and reduces the extra expense that is added (Bernal, Li Loce, 2014). In addition to this, the shopping summary stations are helpful for the customers to identify their purchased products that are present within the trolley (Warchol, Schroeder Cunningham, 2016). Besides these elaborations about shopping the car parking area charges the user per minute basis in case of peak seasons and there are much lower for non-peak seasons. 2.Recommendations for improving the Business Process According to the study of system architecture of PayWave system there are three suggestions that can be suggested for reducing the queues at the time of checkouts. These recommendations are given as follows: Utilization of Infrared Cameras: Oz Supermarket can utilize these cameras in order to reduce exit queue within it. These cameras need to be put all around the stores for monitoring all the operations going on within the stores. These cameras generally connected through asoftware to each of lanes providing exit options for customers (D'Orazio et al., 2015). This camera generally determines the numbers of lanes which are free of queues and then the customer can easily chose which lane needs to be followed. This technological advancement helps the Oz Supermarket in operating their functionalities within limited time and with the help of this advancement no customers needs to leave the queue it alternatively increases the revenues of the supermarket (Ferreira, 2015). The concerned software connected with the infrared cameras is implemented by IT heads of the supermarket and these enable the fast movement of customers. Figure 1: Use of Infrared Cameras in retail shops (Source: Mani, Kesavan Swaminathan, 2015, pp- 201) The camera indicate the effective way to exit the supermarket within limited time as well as the PayWave technology if combined with this system architecture then Oz Supermarket can easily manage their queues. The IT heads can easily implement this system architecture within their organization for managing their queue management policies and this will in terms benefit their organizational strategies (Maina, 2013). The above figure is helpful in showing the queue management system through the infrared cameras placed within any supermarket. Use of GPS in trolleys: According to the surveys done on the queue management system for involved within retail shops this is identified that almost 20% of the customers leave the queue due to loss of excessive time within it (Morimura Nishioka, 2016). In contrast with these facts, Oz Supermarket can utilize GPS within their shopping trolleys in order to guide their customer for avoiding queues (Warchol, Schroeder Cunningham, 2016). These GPS system provides automatically senses the empty lanes within the stores and indicate them through indicating light or sound sensors. Additionally if there are special offers going on the selected product depending on the users choice the GPS tracker also guide them to that specific zone. Figure 2: GPS trackers for reducing queues (Source: Mutsagondo Makanga, 2014, pp- 440) The users choice is predicted thought the study of customer purchases. Therefore, behind this GPS tracking system there are various software are working for studying the users behavior. The GPS tracker fitted on the specific trolleys allows the user to select their compatible check outs and also these GPSs indicates the checkout points to be opened for that particular instance (Poddar, 2014). Therefore, the study of this particular technological advance shows that this can be used for Oz Supermarket in order to get rid of the long and time consuming queues and this not only provide benefits to the customers but also it provides benefits to the organization in terms of revenues. Use of Self- Scanning option: Self-Scanning other technological advancements in managing queues within supermarkets or any retails stores with respect to different user and customer demands (Qiu Zhang, 2013). In addition to this, this solution will also be very helpful for Oz Supermarket in as this will allow the customers to be controlled through the purchasing process within the retail stores. Figure 3: Self-Scanning in retail shops (Source: Sawant et al., 2015, pp- 278) There are generally RFID bar codes within each product within any retail shops. Therefore, the self- scanning options will be beneficial for the customers in neglecting the long queues that is consuming their time (Sharma Lambert, 2013). These self scanning options will allow the normal and alternative card holders to do their billing and also they can also pay their bill with the help of payment option through cards. The above figure depicts the system architecture of self-scanning option and provides effective access to the payment system. Therefore, this option will also be beneficial for the customers. 3.Option for improving Customer Service An additional option for managing the long queues within Oz Supermarket as well as the customer service is given as follows: Application of Smart Application for Shopping: This is one of the signified technologies that are helpful in managing the queues involved within any store that manages long queues involved within stores. In addition to this, the supermarket should place one smart phone application for customers. This application will work as follows: when the customers enter the supermarket the phones are tapped at the counter of the shopping market and after this tapping the phones are allowed to take entry into the market (Warchol, Schroeder Cunningham, 2016). Therefore, these mobile applications can be used as one of the best solutions for managing the customer service effectively with the help of keeping connected the customers to the system shopping culture of their premises (Soteriou Stavrinides, 2013). The customers not need to be concerned about the directions through surveillance cameras and also they dont have to be concerned about their billing amount and purchasing details. All of these aspects are recorded to their mobile application they just need to follow the instruction that their phone gives them. These technical advancements improvised the customer services and also keep the customers satisfied with their offerings. 4.Suggestions for improving Business Service or Operation The customer services that are managed by operational team of Oz Supermarket can be improvised further with the help of few more suggestions. These are given as follows: Improvisation of customer interactions: The improvisations of customer interactions with the help of efficient employees are very important for managing the organizational structure as well as work culture involved within store (Warchol, Schroeder Cunningham, 2016). This aspect incorporates more number of interacting sessions of the operational heads of Oz Supermarket with their customers for knowing them in better way. This aspect impacts on the increase of number of loyal customers within Oz Supermarket with respect to their business objectives and goals. There are various options available for making efficient customer interaction with the operational heads of the store. Arrangement of launching sessions and meeting with prioritized customers for improving loyal relationship with them are great options for Oz Supermarket in solving issues with long queues and customer service related issues involved within the organization. Customer interactions are managed and adopted by the org anizational members in order to increase the organizational performance with respect to their organizational objectives and goals. Customer interaction management is helpful for the Oz Supermarket in managing the growth structure of the organization with respect to their norms and values that are incorporated within their organization. Customer requests prioritization: The prioritization of customer request will leads to the management of customer feedbacks that are the essence behind developing the operational excellence within Oz Supermarket. In addition to this, correct customer support results into the development of the organization with respect to providing values to the loyal and regular customers within Oz Supermarket. The checking of prioritized customer requests helps the organization in understanding and indentifying the urgent tasks involved within their operational structure (Warchol, Schroeder Cunningham, 2016). Customer relationship management is one of the best information systems that helps in managing the operational features of customer services involved within Oz Supermarket. Therefore, the organization needs to implement this functional measure in order to grab attention of their loyal customers with respect to their goals and objectives. This CRM system provides customer service reports that are helpful in analyzing the backlog areas of the system architecture in order to improve their system architecture within the organization. The organization can easily manage their quality of service with respect to their customer demands and needs being evolved within the market. Digitized communication measures: The communication among the staffs of Oz Supermarket is very important for managing the system architecture and operational excellence of the organization. In addition to this, this advancement can be maintained by the organizational heads and operational members with the help of various mobile applications for employees and contact to walky-talkies for communicating in faster way that helps the organizational members in understanding the customer demands and needs that are variable with respect to various situations and conditional aspects involved within the system architecture of the organization (Yang Takakuwa, 2017). These effective communication measures are helpful in solving various critical aspects and issues that are being raised by the consumers within the organization for managing the system architecture of the organizational culture and structure. Digitized measures will be helpful to the organization in achieving their goals and object ives towards establishing effective organizational structure by reducing long queues in exit points as well as improving their customer services to their loyal and new customers. Use of mobile applications and mobile phones for communicating with each other are best solution among the organizational members to mitigate the issues among their customers and employees. Conclusion This can be concluded that PayWave technology is proved to be helpful for Oz Supermarket in managing their long queues in exit checkouts. In addition to this, there are various recommendations that are provided to the organization for improvising their functional areas in managing customer services and long queues. Therefore, this can be stated that all of these solutions are helpful in making the organizational structure and culture improvised with respect to their goals and objectives. References Ali, Z., Sonkusare, R. (2014, August). Rfid based smart shopping: an overview. InAdvances in Communication and Computing Technologies (ICACACT), 2014 International Conference on(pp. 1-3). IEEE. Arora, N. (2015). Factors affecting the customer perception and choice for the modern retail formats: An empirical analysis.Journal of Marketing Vistas,5(1), 25. Bernal, E. A., Li, Q., Loce, R. P. (2014).U.S. Patent Application No. 14/279,652. D'Orazio, M., Longhi, S., Olivetti, P., Bernardini, G. (2015). Design and experimental evaluation of an interactive system for pre-movement time reduction in case of fire.Automation in Construction,52, 16-28. Ferreira, J. P. S. (2015).Online shopping behavior in offline retail stores: strategic value for companies?(Doctoral dissertation). Maina, A. N. (2013).Queuing management practices and customer satisfaction among mobile Phone Customer care centers in Nairobi(Doctoral dissertation, University of Nairobi). Mani, V., Kesavan, S., Swaminathan, J. M. (2015). Estimating the impact of understaffing on sales and profitability in retail stores.Production and Operations Management,24(2), 201-218. Morimura, F., Nishioka, K. (2016). Waiting in Exit-Stage Operations: Expectation for Self-Checkout Systems and Overall Satisfaction.Journal of Marketing Channels,23(4), 241-254. Mutsagondo, S., Makanga, J. (2014). Dollarisation, Exit Illegal Informal Dealers: How the Adoption of the Multi-currency System hit the Illegal Informal Sector in Zimbabwe.International Journal of Innovation and Scientific Research,9(2), 440-447. Poddar, S. (2014). Central Locker System for shopping mall using NFC Based Smartphone.Transactions on Networks and Communications,2(5), 156-164. Qiu, C., Zhang, W. (2013). Managing Long Queues in Seasonal Sales Shopping. Sawant, M. R., Krishnan, K., Bhokre, S., Bhosale, P. (2015). The RFID Based Smart Shopping Cart.International Journal of Engineering Research and General Science,3(2), 275-280. Sharma, A., Lambert, D. M. (2013). Segmentation of markets based on customer service.International Journal of Physical Distribution Logistics Management. Soteriou, A. C., Stavrinides, Y. (2013). An internal customer service quality data envelopment analysis model for bank branches.International Journal of Bank Marketing. Warchol, S., Schroeder, B. J., Cunningham, C. (2016). Impact of Exit Ramp Geometric Treatments at Diverging Diamond Interchanges on Queue Spillback.Transportation Research Record: Journal of the Transportation Research Board, (2556), 75-85. Yang, W. H., Takakuwa, S. (2017, March). Modeling and Analysis of the Customer Checkout Process with Flexible Servers for a Retail Store. InProceedings of the 23rd International Conference on Industrial Engineering and Engineering Management 2016: Theory and Application of Industrial Engineering(p. 301). Springer

Towards Logic Sustainability Communication -Myassignmenthelp.Com

Question: Discuss About The Towards Logic Sustainability Communication? Answer: Introducation Effective communication skills in business are important as it facilitates sharing of information between people substantially contributing to commercial success. The following paper will provide me an opportunity to understand my communication skills and further scope for improvement. The paper will also provide literature review and action plan based on my communication skills. The first tool is nonverbal immediacy scale self-report (NIS-S) that help to understand cues or behaviours signalling positive feelings towards other people. This test comprises of 97% non-verbal communication and help to measure individual differences in nonverbal immediacy expression (Zhang and Witt 2016). There are twenty six behaviours for one to rate on how often a person exhibits taking 4 to 8 minutes to complete. The numbers range from one to five comprising of never (1), rarely (2), occasionally (3), often (4) and very often (5). After adding the scores of twenty six statements describing how I behave or talk with others, the scores are added as per the given statement numbers in step 1 and step 2. In the final step, 78 are added to step 1 minus step 2 and final score is obtained. The result norms for females show that score more than 112 shows high nonverbal immediacy and below 92 shows low nonverbal immediacy. For males, a score above 104 shows high immediacy levels and sco re below 83 shows low levels. After I conducted the test, I scored 85 marks. This score illustrated that I have moderate level of nonverbal immediacy and depicts that I use body language and gestures while communicating with others and at the same time I try to maintain eye contact while talking to others. The second tool is Personal report of public speaking anxiety (PRPSA) that works on communication apprehension. The test data are reliable and greatly focus on public speaking anxiety being an excellent measure that centres anxiety during public speaking that is described through 34 statements that one make about themselves (Niles et al. 2015). The numbers range from strongly disagree (1), disagree (2), neutral (3), agree (4) and strongly agree (5). In the step 1 and 2, item scores are added as per the statement numbers given in step 1 and 2. In the final step, the total in step 2 is subtracted from 72 and step 1 total is added to it. The moderate levels are 98-131, low levels are below 98 and high levels are above 131. After I conducted the test, I got 99 marks that indicated moderate level of public speaking anxiety. This result show that I am not so anxious and emotional and physical emotions does not interfere while I present speech or presentation scoring moderate levels. Howeve r, I need to develop my communication skills to overcome central fear of being evaluated or scrutinized by others. The third communication tool test that I undertook was talkaholic scale. This scale is used for measuring compulsive communication. This tool helps to measure ones ability to talk depicting highly verbal and being less talkative in presence of others (Malachowski, Martin and Vallade 2013). The tool designates people being highly talkative in qualitative form that make people ineffective or effective communicators evaluated by others. People who score high are designated as leader being more competent and having more positive perception on others. The scoring is done from one to five ranging from strongly disagree, disagree, neural, agree and strongly agree. There are 16 questions and scoring is done accordingly in step 1 and step 2 for the prescribed items to be added. In the final step, the total score is obtained when 12 is added to step 1 score and finally subtracted from step 2 total. The result norms include score between 30 and 39 being borderline talkaholics who are able to co ntrol their talking and above 40 show true compulsive communicators. After I conducted the test, I got a score of 17 that is below the range of 30-39. This depicts that I have low compulsive talking depicting my ability to control my talking most of the time avoiding situations when it is difficult to control talking. The fourth communication tool that I undertook was Personal report of intercultural communication apprehension (PRICA). This tool is designed to address ones communication apprehension in the context of intercultural competence (Blume, Baldwin and Ryan 2013). In the general communication apprehension, intercultural communication competence is important as in todays world, business is going global and people need to interact with others from different cultural backgrounds. In this tool, there are 14 statements that frequently measure communication competency to converse with people belonging to different cultures. The scoring ranges from strongly disagree to strongly agree followed by disagree, neutral and agree. For computing PRICA tool, scores are added as per statement numbers in step 1 and 2. In the final step, from step 1 score, 42 is deducted and added to step 2 total score. The scoring ranges from 14 to 70 and score below 32 indicates low intercultural communication competency. High intercultural communication is obtained above 52 and range between 32 and 52 indicates moderate intercultural communication levels. After conducting the test, I scored 29 in total that indicates low intercultural communication competency. This result showed that I am not able to communicate well with people from other cultural backgrounds with low cultural insensitivity and require development of intercultural communication competency skills. The last tool is Self-perceived communication competence scale (SPCC). This tool help to measure the ability of an individual to communicate effectively in various situations as same person may be competent to communicate in some situation as compared to others (Rasekh, Zabihi and Rezazadeh 2012). There are twelve statements that indicate situations where one communicate with people in various situations as per competence. Presumption includes zero being completely incompetent and 100 being competent. The situations include public, meeting, group, dyad, stranger, acquaintance and friend that are important contexts in business where people interact with various alliances in varied situations. The SPCC score computation is done by adding the subscores for the above mentioned situations and total obtained is divided by 3. High SPCC scores obtained indicate higher self-perceived communication competence in communication contexts like meeting, public, dyad and group and receivers like acq uaintance, strangers and friend. After I conducted the test, I analyzed that I got moderate results in SPCC scores and after adding mean score was 73.2. This score depicts that I need to develop my self-perceived communication competency to interact with people in various situations in business. After conducting the communication tool tests, I realized that I lack skills while interacting with people from intercultural backgrounds and low self-perceived communication competency. The first issue is that I lack cross-cultural communication skills in intercultural interpretations and in understanding individuals from other cultural backgrounds in business context. I lack the ability and subscribe to idea that people coming from across the globe require cultural sensitivity while conducting business on a global scale. The second issue that I face is lack of self-perceived communication competence where I fail to interact with people in various communication contexts as well as with variety of receivers. I scored moderate in all the communication contexts and need to develop my communication skills so that I communicate effectively in different business contexts. The two recent professional interactions that I witnessed in last 12 months that made me analyze my key communications issues requiring development is discussed in the subsequent sections. During my placement, I was assigned to work with a team who came from China. I was assigned with the duty to interact with them and lead the team. While interacting, I noticed that I was unable to approach them in understanding their concerns that left them devastated and frustrated. I was unable to socialize with them and establish relationships that made them comfortable with the team. I lacked empathetic listening skills that affected my performance during the placement. This situation made me realize that I am not cross culturally aware in communication with people that gave rise to offence and misunderstandings causing a breakdown in communication. Therefore, I realized that I need to develop my intercultural communication skills as it affects my job performance and break down the communication crucially affecting business relations on shared culture. During my placement period, I was assigned to give a presentation in meeting summit. The meeting comprised of 15 people held in the conference room comprising of people from other countries. During the meeting, I was unable to deliver my presentation properly. I fidgeted and stammered in between the lines and avoided eye contact with the audience. I lacked the ability to get connected with the audience and froze in one spot during the meeting presentation. I was not at all comfortable while delivering my presentation forgetting about the needs of audience. I was very nervous and as I stammered, the audience did not get a clear idea of what is being discussed or expected from the meeting. I was speaking incoherently and require further development and practice. Therefore, from this instance, I realized that I need to develop my self-perceived communication competency to interact with people during meetings, group discussion and conversing with friends, strangers and acquaintances. Communication skills are important aspects in communication. Depending on the nature of business, one needs to interact with people or customers around the globe. Many situations come up in daily business life where one need to negotiate and this communication style reflecting ones business negotiation and best presentation skills. As per the communication models developed, it states that this process involves sending messages, encoding, receiving and decoding with synthesis of information and meaning. Effective communication permeates every level of experiences and behaviour of human that makes them a good orator speaking to audiences. According to Shannon and Weavers Model, called the mother of all models, there are three elements in communication comprising of sender, channel and receiver that is two-way communication and effective between sender and receiver (McQuail and Windahl 2015). Another model, Schramm model of communication, communication is a two way process where sender and receiver get involved in sending and receiving messages taking turns. The model explains that after encoding, a message is sent to the receiver who decodes being the decoder (Nwagbara and Reid 2013). The model suggests that process of encoding and decoding are important aspects in communication process. Encoding involves converting of data to information sent to receiver. After data reaches receiver, it is being decoded and data interpretation takes place. This data is called message transmitted through medium. The above two model illustrates that effective communication is required from both ends; sender and receiver. If sender lacks in conversing, this results in failure to establish relationships that may affect message that is being conveyed. From these models, it is clear that intercultural communication and self-perceived communication competency are important in effective communication. Intercultural communication skills are important in business, advertising and marketing. As business is going global, it is important to have effective cross cultural communication allowing working with people from different cultures working together as a group (Shuter 2012). Intercultural communication theories are stated that distinguish various strands with effective outcomes. Co-cultural Theory referred as co-cultural communication is interactions with co-cultural members while communicating with others (Castle Bell et al. 2015). This theory lays the foundation for intercultural business communication focusing on effectiveness of sender or speaker in fulfilling intentions for achieving organization outcomes through social interactions. Cultural dimension theory by Geert Hofstede promotes cultural communication highlighting that cultural conflicts arise during global business communication (Minkov and Hofstede 2012). In todays global world, behaviour and way of thinking of people are different as culture is conditioning. Culture is rooted in peoples background distinguishing one group from others. This theory provides theoretical framework for analysing cultural differences (Minkov and Hofstede 2012). Five dimensions like individualism vs collectivism, power distance, masculinity vs femininity, uncertainty avoidance and long-term vs short-term orientation are stated in this theory to understand the factors underpinning cultural differences. According to DrÃ… ¾aji? (2015) intercultural communication business is an important issue in global business and requires international cooperation between the organizations. Global business becomes successful when people are well acquainted with intercultural competency skills reaching proficiency in foreign languages in the professional arena. As the global economies are evolving, business need to be done with variety of cultures becoming an irreversible necessity. Therefore, it is important to put an emphasis on cross cultural communication and cultural sensitivity enhancing success and productivity of business (Penbek, Yurdakul ?ahin and Cerit 2012). Intercultural communication competence (ICC) and sensitivity help people to respect other cultures and in improving level of engagement in the international business interactions. A study conducted by Okoro (2012) stated that corporations can compete successfully in the global marketplace as they sustain their competitive advantage through adequate demonstration of acculturation or cultural imperialism. When employees are trained in group or interpersonal relationship communication and most importantly, intercultural negotiation skills, it helped to maintain competitiveness in the global business world. Deficiencies in intercultural etiquette through sensitivity, cultural awareness and reciprocity help to achieve adequate success in global business (Washington, Okoro and Thomas 2012). According to Stahl and Tung (2015) in international business, cultural insensitivity can result in adverse outcomes affecting business relations and productivity. It is crucial for business organizations to emphasize on various cultural aspects helping organizations to achieve organizational goals and success. As stated by Bargiela-Chiappini, Nickerson and Planken (2013) in business organizations, types of communication and involved entities are crucial while conversing with delegates. Proper understanding and use of language required during business help to achieve competitive advantage and organizational goals. According to Martin (2015) intercultural communication is not only homogenous and has implications on culture conceptualizations acknowledging contested culture natures, intercultural interactions and multi-cultural identities. Intercultural encounter is being explained in this paper stating that experiences taking place between people coming from different countries require interpersonal cross-cultural skills (Martin and Nakayama 2015). A cultural dialectical perspective helps in better understanding of cross cultural conflicts that different people face in business world. A proper understanding of cultural competency undertaking dialectical perspective is crucial in enhancing cultural sensitivity and tolerance. The application of above mentioned theories or behavioural aspects can be done in a way as it helps to explore intersections of communication, power and culture. According to Orbe and Roberts (2012) the intercultural communication theories shape an individuals behaviour and provide a critical-interpretive framework in understanding various contemporary norms of cross-cultural communication. According to Neuliep (2012) measures of ethnocentrism and intercultural communication apprehension are significant parameters and are negatively correlated with communication satisfaction and uncertainty reduction measurement. These significant factors are important in intercultural interaction that takes place during business process. Oommen (2014) published a paper stating that highlighting the fact that in context to cultural adaptation, intercultural communication apprehension and social support influence intercultural communication alleviating psychological stress due to acculturation having implications for cross-cultural business communication. From the above literature review on intercultural business communication, it can be concluded that cross-cultural communication is crucial in global business that impact business and communication across cultures. In the similar way, self-perceived communication competence is also important in effective business communication that is discussed in the next section. Self-perceived prediction and beliefs greatly influence ones performance and abilities to communicate in various business contexts as suggested in literature. Communication is a broad scenario where there are various variables and elements that impact the communicational competence of the different individuals. In addition, among the different communicational patterns and attributes, self- perceived communication is a very important personality trait that helps in both your personal and professional development. According to the Carbaugh (2013), it has to be understood that self- perceived communication traits involve a lot of elements and overlapping traits itself and hence having efficient self perceived communication can be tricky for many. On a more elaborative note, self perceived communication could be very broadly defined as the competence levels of an individual to a variety of different communicational contexts and situations. For instance, self perceived communication judges the ability of an individual to communicate in different collective and individualistic settings, elaborating how effectively one can communicate in settings like professional meetings, or personal gatherings along with one to one communicational skills. For example, considering the corporate point of view, this attribute will judge how one can perform confident and assertive communication in professional groups, along with engaging conversational communication with professional acquaintances on a one to one level (Teven et al. 2010). According to the theory of self- perception, the attitude of the individuals in different situation and settings are crucially indicative of the contextual communication skills that the particular individual is privy to. According to the Shahbaz et al. (2016), the link between the attitude and response to different contextual situations is the foundation of the communication that the individual will be able to engage in. Hence, the personality traits or attributes like self- confidence, critical analytical thinking and assertive communication is the basic elements of variables that dictate the level of self- perceived communication that in might have. Hence, it can be safely deduced that the low or moderate self- perceived communication is directly related with low or moderate self confidence, critical analytical thinking and assertive communication skills (Croucher 2013). According to the interpersonal communication theory, the ability of a particular individual to communicate effec tively and efficiently depends on the perception of the contextual setting by the individuals involved in the communication. Hence, according to the Scollon, Scollon and Jones (2011), the method of social exchange will depend completely upon the perception of the communicator and his ability to align his perception of the communication need and his confidence and assertive or engaging conversational skills (Ga?ajda 2012). Hence, on a concluding note, it can be mentioned that the self- perception of the contextual settings are extremely important for the any corporate professional for optimal career growth and development. Moreover, the three elements required to build this ability optimally will require the individual to build on the set of three key soft skills, confidence, critical analytical thinking and assertive or engaging conversational prowess (Shahbaz et al. 2016). And the professional development plan of action for building on the self perceived communication skills must focus on improving these specific traits individually. Action Plan Skills that need to be developed specific Measurable Attainable Relevant Timeframe The lowest of the scores received in the self evaluation tool has been the intercultural communication, indicating that the most flawed quality in me is the lack of abilities to undertake efficient intercultural communication hence the most important personal developmental goal for me is to enhance my intercultural communication skills The most important fact associated with the concept of intercultural communication is the understanding and respect for different cultures and their customs (Samovar et al. 2014). Hence, the specific strategy for this development al goal is for me research different cultures and their traditional underpinnings to understand and respect different cultures. In order to undertake a thorough extensive research on the cultural diversity, I will utilize different journal articles on effective intercultural communication and cultural competence. After the extensive research, I hope to be able to underpin a number of key qualities and variables, which I then plan to implement on the workplace scenarios that I encounter. I will attempt to have a personal feedback session from my co-workers to measure the progress that I am making. I would like to mention that the feedback will be easy to attain through weakly communication and the researching is also easily attainable for me. The relevance of the strategies are optimal as the researching will enhance my knowledge and understanding of the different cultural backgrounds and how to incorporate culturally competent practice that I can implemented in the organizational culture (Scollon, Scollon and Jones 2011). Along with that, it has to be mentioned that the researching can be done in the leisure times hence it will by no means affect my everyday performance and productivity. Achieving this developmental goal will take me 2 to 3 months to complete it. According to the self evaluation tool, the self perceived communication is the section where I scored very moderate in. Hence the next developmental goal will focus on enhancing my self-perceived communication. Self perceived communication can be enhanced with emphasizing on different responses on differential communicational contexts (Neuliep 2017). The lowest scores received by me were in the meetings, communication with strangers and acquaintances. Hence the I will undertake specific online courses to enhance my confidence and assertive communication skills. I will attempt to maintain a documented track on my progress in these two attributes along the courses, so that my development can be measurable. I think this developmental goal and its corresponding strategies are attainable as the online courses will not affect my job responsibilities and will be completed in my weekly offs. The lack of confidence and assertive communication are soft skills that can only be developed with professional assistance (Samovar et al. 2014). Hence, the strategies are completely relevant and will help me overcome my shortcomings in my personality traits effectively and rapidly (Neuliep 2017). This development goal can be easily achieved by me within 5 to 6 months. Gantt chart: Activities Week 1 Week 3 Week 5 Week 8 Week 12 Week 16 Documentation of progress with reflective journal writing Researching Taking online communication courses Taking feedback from the co-workers Start implementing on personal and professional life Table 1: Gantt chart (Source: Self-developed) References Bargiela-Chiappini, F., Nickerson, C. and Planken, B., 2013. What is Business Discourse?. InBusiness Discourse(pp. 3-44). Palgrave Macmillan, London. Blume, B.D., Baldwin, T.T. and Ryan, K.C., 2013. 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Perceived Competence and Communication Apprehensionthe Affective Variables of Willigness to Communicate in L1 and Fl. InICT for Language Learning Conference Proceedings. Malachowski, C.C., Martin, M.M. and Vallade, J.I., 2013. An examination of students' adaptation, aggression, and apprehension traits with their instructional feedback orientations.Communication Education,62(2), pp.127-147. Martin, J.N. and Nakayama, T.K., 2015. Reconsidering intercultural (communication) competence in the workplace: A dialectical approach.Language and Intercultural Communication,15(1), pp.13-28. Martin, J.N., 2015. Revisiting intercultural communication competence: Where to go from here.International Journal of Intercultural Relations,48, pp.6-8. McQuail, D. and Windahl, S., 2015.Communication models for the study of mass communications. Routledge, pp.16-20. Minkov, M. and Hofstede, G., 2012. Hofstedes fifth dimension: New evidence from the World Values Survey.Journal of cross-cultural psychology,43(1), pp.3-14. Minkov, M. and Hofstede, G., 2012. Is national culture a meaningful concept? Cultural values delineate homogeneous national clusters of in-country regions.Cross-Cultural Research,46(2), pp.133-159. Neuliep, J.W., 2012. The relationship among intercultural communication apprehension, ethnocentrism, uncertainty reduction, and communication satisfaction during initial intercultural interaction: An extension of anxiety and uncertainty management (AUM) theory.Journal of Intercultural Communication Research,41(1), pp.1-16. Neuliep, J.W., 2017.Intercultural communication: A contextual approach. Sage Publications. Niles, A.N., Craske, M.G., Lieberman, M.D. and Hur, C., 2015. Affect labeling enhances exposure effectiveness for public speaking anxiety.Behaviour research and therapy,68, pp.27-36. Nwagbara, U. and Reid, P., 2013. Corporate social responsibility communication in the age of new media: towards the logic of sustainability communication.Revista de Management Comparat International,14(3), p.400. Okoro, E., 2012. Cross-cultural etiquette and communication in global business: Toward a strategic framework for managing corporate expansion.International journal of business and management,7(16), p.130. Oommen, D., 2014. The relationships among perceptions of social support, Intercultural Communication Apprehension (ICA), and conflict management preferences in the context of cultural adaptation.Journal of Intercultural Communication Research,43(3), pp.215-237. Orbe, M.P. and Roberts, T.L., 2012. Co-cultural theorizing: Foundations, applications extensions.Howard Journal of Communications,23(4), pp.293-311. Penbek, ?., Yurdakul ?ahin, D. and Cerit, A.G., 2012. Intercultural communication competence: A study about the intercultural sensitivity of university students based on their education and international experiences.International Journal of Logistics Systems and Management,11(2), pp.232-252. Rasekh, A.E., Zabihi, R. and Rezazadeh, M., 2012. An application of Weiners attribution theory to the self-perceived communication competence of Iranian intermediate EFL learners.Elixir International Journal of Psychology. Elixir Psychology,47, pp.8693-8697. Samovar, L.A., Porter, R.E., McDaniel, E.R. and Roy, C.S., 2014.Intercultural communication: A reader. Cengage Learning. Scollon, R., Scollon, S.W. and Jones, R.H., 2011.Intercultural communication: A discourse approach. John Wiley Sons. Shahbaz, M., Khan, M.S., Khan, R.M.I. and Mustafa, G., 2016. Role of self-perceived communication competence and communication apprehension for willingness to communicate in L1 and L2.Journal of Educational and Social Research,6(1), p.158. Shuter, R., 2012. Intercultural new media studies: The next frontier in intercultural communication.Journal of Intercultural Communication Research,41(3), pp.219-237. Stahl, G.K. and Tung, R.L., 2015. Towards a more balanced treatment of culture in international business studies: The need for positive cross-cultural scholarship.Journal of International Business Studies,46(4), pp.391-414. Teven, J.J., Richmond, V.P., McCroskey, J.C. and McCroskey, L.L., 2010. Updating relationships between communication traits and communication competence.Communication Research Reports,27(3), pp.263-270. Washington, M.C., Okoro, E.A. and Thomas, O., 2012. Intercultural communication in global business: An analysis of benefits and challenges.The International Business Economics Research Journal (Online),11(2), p.217. Zhang, Q. and Witt, P.L., 2016. Instructor immediacy.Communication and learning, pp.157-181.